Terms and Conditions
Effective Date: 10 May 2025
Welcome to SocialRobot.io (“SocialRobot”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services, including social media scheduling, AI-generated content, and analytics tools (collectively, the “Services”).
By using our Services, you agree to these Terms. If you do not agree, please do not use our platform.
1. Who Can Use SocialRobot
To use SocialRobot, you must be at least 18 years old and legally capable of entering into binding agreements. By using our Services, you represent that:
- You meet these eligibility requirements,
- You will only use the Services in compliance with all applicable laws.
2. Account and Access
To access the Services, you must create an account and provide accurate information including your name and email. You are responsible for:
- Securing your login credentials,
- All activity that occurs under your account.
We may suspend or terminate your account if we detect unauthorized use or violation of these Terms.
3. Connecting Third-Party Platforms
You may connect your social media accounts (e.g., Instagram, LinkedIn, Twitter) to SocialRobot. By doing so, you:
- Authorize us to interact with these platforms on your behalf,
- Acknowledge that you are solely responsible for compliance with third-party terms.
We are not affiliated with nor responsible for the performance or availability of third-party services.
4. AI Content and User Responsibility
SocialRobot uses artificial intelligence to help generate social media content. We do not guarantee the accuracy, legality, or appropriateness of AI-generated content. You are solely responsible for:
- Reviewing all AI-generated content before posting,
- Ensuring your content complies with applicable laws and platform rules,
- Avoiding use of AI output in misleading, discriminatory, or unlawful ways.
5. Plans, Billing & Refunds
Subscription Plans
We offer the following paid plans:
- Starter
- Pro
- Enterprise (custom agreement)
All subscriptions are billed via Stripe, either monthly or annually, and automatically renew unless canceled before the renewal date.
14-Day Money-Back Guarantee
If you're unsatisfied, you may request a full refund within 14 days of your initial purchase by contacting [email protected].
Cancellation
You can cancel anytime from your dashboard. Your access will remain active until the end of the current billing period.
6. Acceptable Use
You agree not to:
- Use the Services to post or schedule spam, hate speech, or illegal content,
- Interfere with the operation of the platform or other users' experiences,
- Attempt to reverse engineer or resell access to our Services.
We reserve the right to suspend or terminate accounts violating these rules.
7. Intellectual Property
All rights to the platform, including our software, brand, and website content, remain the exclusive property of SocialRobot. You may not reproduce, distribute, or create derivative works unless explicitly authorized in writing.
You retain ownership of your uploaded content and grant us a license to process it for the purposes of delivering the Services.
8. Privacy and GDPR
We are based in the Netherlands and fully comply with the General Data Protection Regulation (GDPR). We collect only the following personal data:
- Name
- Email address
For details on how we handle data, see our Privacy Policy.
9. Disclaimers
We provide our Services “as is” and “as available.” While we aim for uptime and accuracy, we do not warrant that:
- The Services will be error-free,
- Results from AI or analytics are guaranteed,
- Third-party integrations will always be available or functional.
10. Limitation of Liability
To the extent permitted by law, SocialRobot shall not be liable for:
- Indirect, incidental, or consequential damages,
- Loss of data, revenue, or profits,
- Content posted through your connected accounts.
Our total liability shall not exceed the amount you paid us in the past 12 months.
11. Changes to These Terms
We may update these Terms from time to time. If material changes are made, we will notify you via email or the platform. Continued use after such updates constitutes your acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the courts of Amsterdam, unless otherwise required by law.